NEED TO KNOW

Payment Methods

For your convenience we accept Visa, MasterCard, checks and of course cash. Please note we are unable to add gratuities to credit or debit card transactions.

Product Return and Exchanges

If you are returning or exchanging a product, it is our pleasure to provide you with a product of equal value or a store credit provided the product is unused and in a re-sellable condition. Product must be accompanied by receipt and returned within 10 days of purchase. We regret we cannot accept returns on cosmetics due to health regulations.

Sale items are final. No refunds or exchanges

Cell Phones

In order for us to provide the best possible services and to stay on schedule we ask that guests refrain from cell phone use while services are being provided.

Children

Due to liability concerns and limitations in space, we ask that your children accompany you to the salon for their hair appointment only.  Children must remain seated in reception area with adult supervision.

Cancellation/Late Arrival Policy

At Salon 730 we value your time and take pride in maintaining an on-time schedule for our guests.  In order to ensure this we ask that you arrive on time. You may be asked to reschedule if you are late for your appointment.  In consideration of your technician and the time we have reserved especially for you, we kindly request a minimum of 48 hours’ notice for cancellations.  Missed appointments or late cancellations will be subject to a service fee.  We do understand that sometimes events occur that are out of our control.  We will do our best to work with you during such times.

Redo’s/Adjustments

We want our guests to receive a “no compromise” experience. If any guest is dissatisfied, we will adjust the original service at no charge. We will ask the original Hair Designer to schedule the adjustment within one week of the original service.  If you do not wish to see the original stylist we will do our best to match you with another stylist if openings are available.

Professional Ethics

Professionals realize that a change in stylists from time to time is refreshing. Please do not assume that a stylist’s feelings will be hurt if you decide to change. Please don’t feel uncomfortable. We work as a team!

European Level System

What does this mean for you, our guest? . In order to accommodate a variety of guests and budgets, we use a level system to help you choose a team member that is right for you. A stylist’s career path, experience and demand, helps determines the stylists level, which in turn increases that stylists pricing. In the event your stylist moves up a level and their price should exceed your budget, your stylist will be happy to make a recommendation for you. We want to ensure you that all of our stylists will give you great service and product recommendations. Salon 730 prides itself on continuous education. All team members are committed to bestowing upon you the highest level of service.