It is Our Mission at Salon 730 to provide our guests with an outstanding experience each and every visit. Through consultation, we will listen to your needs to create a ‘look’ that will meet and exceed your expectations.
Salon 730 is committed to exceptional customer service, and the art of beauty and wellness.
We are a team based salon, which creates an open, non-competitive environment so that you “our guest” may enjoy the convenience of service with any one of our talented team members.
We maintain the leading edge in current and upcoming styles and trend, with continuous and advanced education.
We hold ourselves accountable for meeting our guest’s expectations and recognize every guest as our primary focus.
We are a professional salon team and we are pleased to have guests work with all members of our staff. If you feel like you would like a fresh point of view or would like to try another staff member, let us know! We would love to accommodate you in every way we can.
European Level System
What does this mean for you, our guest? In order to accommodate a variety of tastes and budgets, we use a level system to help you choose a team member that is right for you. A stylists career path, experience and demand, helps determines the stylists level, which in turn increases that stylists pricing. In the event your stylist moves up a level and their price should exceed your budget, we will be happy to refer another competent team member for you. We want to ensure you that all our stylists will give you great service and product recommendations. Salon 730 prides itself on continuous education. All team members are committed to bestowing upon you the highest level of service.
Cancellation/Late Arrival
At Salon 730 we value your time and take pride in maintaining an on-time schedule for our guests. You may be asked to reschedule if you are more than 15 minutes late for your appointment.
We require a credit card on file for all appointments. Your card is not charged at the time of booking. It is used to hold your reservation.
Any service requiring 2 hours or more will require a 50% non refundable deposit.
In consideration of your technician and the time we have reserved for you, we kindly request a minimum of 48 hours notice for cancellations. Appointments canceled within the 48 hour time frame (including the same day) are subject to a fee equal to 50% of all services.
Missed Appointments (no show) are subject to a fee of 100% of all booked service.
These fees are for the canceled or rescheduled appointment, and do not go towards future appointments.
We do understand that sometimes events occur that are out of our control. We will do our best to work with you during such times.
Booking online
We do accept online booking. Please be advised that not all stylists or services are bookable online. Booking online does require a credit card on file, agreement to our online cancelation policy, and a 50% non refundable deposit. Any online appointments missed appointments (no show) or appointments cancelled within 48 hour will be charged a fee equal to that of missed appointment all services booked.
Please note if you are unsure what to book or how to book please call us at 540-373-6040.
Change of Heart
It is important to us that our guests receive the experience they deserve. If you are dissatisfied with your service, we will gladly adjust the original service at no charge within 7 days of the original appointment. Redos are determined on a case-by-case basis, and are at the discretion of management.
We understand that sometimes a certain look just isn’t for you. If you change your mind or want to add anything to the original service, you must pay an additional service fee.
Child Safety
We love seeing your children and watching them grow, but at the same time we must now enforce a Child Safety Policy at Salon 730. We kindly request that children no longer accompany parents to the salon during lengthy salon sessions. Only children RECEIVING services may be present in our service areas. Older children capable of sitting quietly and unsupervised, may wait in the provided seating area. We request that if you have multiple children receiving services, an additional caretaker is available to supervise any child waiting for their session time. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind. Our salon is not child-proof. Sharp instruments, hot styling tools, chemicals, and a busy, congested area makes for a potentially dangerous environment for your young children. We greatly appreciate your compliance with our Child Safety Policy.
If you have a child receiving a service, and they become unruly, hard to handle, or start disturbing the relaxing environment of our other guests your child will be asked to leave.
Payment Methods
For your convenience we accept all Debit, Visa, Master Card, Discover, American Express, Apple Pay and Samsung Pay, checks, and cash. Please note while gratuities are great they are not expected, we are unable to add them to credit or debit card transactions.
Product Returns
Home hair care unopened and unused may be returned or exchanged within 7 days of purchase. You may exchange product for product of an equal value, or receive an account credit to be used on future retail purchases only (Credit may not be used on hair services).
Due to health concerns we are unable to return open/used items.
Hair Extensions, hair appliances, hair accessories, skin care, sale items, and seasonal items (ex: holiday gift sets) are final sale. No refunds, exchanges, or account credit.
Outside Product
To ensure the safety of employees and clients, we are required to comply with the regulations of the Occupational Safety and Health Administration (OSHA). These federal regulations apply not only to the salons but to the stylists who serve at the forefront of the our business. OSHA requires us to read the labels and have the Material Safety Data Sheets (MSDS) that come with each product on hand. For this reason we are unable to perform any service with any products or chemicals that are not provided by Salon 730 manufacturers. This means you may not bring in your own products (ex: shampoo and conditioner).
